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Store Policies

Our Guarantee

We're so confident that even a healthy dog or cat will look and feel healthier within 60 days of using our products that we offer a 100% money-back guarantee. If you don't see a difference in your pet's appearance and/or energy level within 60 days, send the product back for a full refund (minus shipping and handling charges).

Returns Policy

At Simply Healthy Pets, we work hard to provide you and your pets with 100% satisfaction. If for any reason you are unsatisfied with your purchase, you may send the unused portion of the product back within 60 days of your order and receive a full refund. We will issue you a full refund for the cost of the product minus your shipping and handling charges.

To send an item back, simply follow these steps:

Step 1:
Please email us at returns@simplyhealthypets.com. We'll authorize the return for any reason within 30 days, but please let us know why you're dissatisfied so we can continue to improve our products and service. Please also include your full name, address and phone number in the email.

** Please note: Do not return the product before receiving a reply email from us authorizing the return. If our returns department does not get notification from us to expect your package, it will be refused and mailed back to you.

Step 2:
Mail your returned item back to the following address:

Attn: Returns Department
2401 S. 34th Place
Tucson, AZ 85713

We recommend using a trackable method of mailing as we can not be responsible for items that our warehouse does not receive.

Items that are older than 60 days will be taken back on an individual basis only. Please contact us to see if you are eligible for a refund.


Disclaimer

Simply Healthy Pet’s recommendations and products are not intended to be used as a substitute for proper veterinary care and the natural healing process. Our products are not drugs and we are not making any drug claims. If you suspect that your pet has a medical condition, please consult a veterinarian. Statements made on this site and on all materials have not been evaluated by the F.D.A.

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